Mandatory Workplace Closure (7 April – 4 May 2020)

SINGAPORE: All workplaces except for those providing essential services and those able to operate remotely will be suspended from Apr 7 to May 4 during a month-long “circuit breaker” campaign to curb further spread of COVID-19, said Manpower Minister Josephine Teo on Friday (Apr 3).
https://www.channelnewsasia.com/news/singapore/covid19-workplaces-close-april-one-month-12606684

Lakson Technology will be complying with the necessary government safe distancing measures and workplace shutdown measures to prevent the spread of Covid19.

  • All installation/replacement/repair/services schedule for non-essential sites will be reschedule until further notice.
  • Warranty/maintenance support will only be done through online ticketing support. There will not be any phone support during this period.
    Please visit http://www.laksontech.com/newticket to create a new support ticket.
  • Response/Services for system that is not under warranty/maintenance support will not be prioritised during this period.
  • For essential services sites responses, customers are to provide all information prior to the services to avoid physical interaction/conversation during the site services.
    Our technician upon reaching the site will maintain safe distancing and troubleshoot the issues with minimum/no interaction with the personnel on site to avoid any non-essential contact/potential spread of the Covid19 virus.