Annual Remote Monitoring Configuration (Vie Teamviewer)

Services

• Annual Remote Configuration of CCTV System and Internet Router for remote viewing
  • Applicable for New Installation/Replacement of DVR w/Configuration
    (1 Year Period Commence immediately upon installation/replacement)
  • For stand alone order after system had been installed/replaced, a administrative wait out period of 1 month from order & payment date applies.
    (1 Year Period Commence after the wait out period. i.e. Ordered and Pay 1st Jan 2018, Annual Coverage Commence from 1st Feb 2018 till 31st Jan 2019)
  • If you required immediate configuration, please order the adhoc remote configuration teamviewer services 
• Vie Teamviewer (Version 7 Only. Download and Run Teamviewer from here http://www.laksontech.com/tvd)
  (See here for the full process. User need to know how to start a Teamviewer Remote Desktop Session. Otherwise please select onsite services)
• Does not include any physical CCTV system troubleshooting
  Customer to have Password to Internet Router/CCTV System on Hand.
• Customer ensure that DVR/NVR is turned on and connected to the internet router vie Network Cable.
• Excluded Troubleshooting of hardware if DVR is not detected in the network.
• Annual Services strictly applicable to per store/outlet/site basis. Additional subscription required for different store/outlet/site.

Support

• FAQ/Knowledgebase Support

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