Customer : Bibimbap Outlet Reference No : #888448 Sympton : CCTV DVR Offline for > 3 Days. Customer didn’t opt for active monitoring, so monitoring is only done passively. Problem : Internet Router reset to factory default by Singtel. Resolution : Reconfigure Internet Router Others : When the CCTV system comes back online, the CMS also detected that the […]
Customer : Subway Outlet Reference No : #231011 Sympton : CCTV DVR Offline for > 3 Days Problem : Internet Router reset to factory default Resolution : Reconfigure Internet Router Benefits : Customer does not check on the CCTV system on a daily basis. The CMS pick up the problem before customer realise there is problem […]
Finally, we are allowing customers to order directly online. We are also working with our partners to offer value added services to our customers. Check out our new Auto Healthcheck System for CCTV System ! http://www.laksontech.com/cms/cms-subsidies/ We are offering a FREE trial of 3 months to all customers.